Anna Ghanouni

Anna Ghanouni

Built the firm’s billing and financial processes, and the day-to-day point of contact for any billing-related questions.

Quick Facts:

  • With the firm since 2012
  • Works from home in Woodstock
  • Leads the operations side of the firm

Anna Ghanouni is the Firm Administrator at Ghanouni Teen & Young Adult Defense Firm in Woodstock, Georgia, where she has led operations since 2012. She oversees billing, vendor management, and hiring across the firm and built the intake-to-billing workflow the team uses today.

Why I Do This Work

Paul opened his own firm in 2007, and we started dating the following year. By 2009 I was already helping out where I could, organizing his office and picking up whatever needed doing around my job as a legal assistant and my schooling. It wasn’t a plan. It was just what you do for someone you love, who you want to spend time with, and who works a lot.

My own path kept moving too. From an accounting degree, to a job at a tax firm, to a move into forensic accounting while I finished my Master’s. Somewhere in there, Paul made the call to stop practicing broadly and focus the firm entirely on teens and young adults facing criminal charges. That’s what pulled me all the way in. Not just because I had skills I wanted to use, but because I understood exactly who he was trying to help.

I was a pretty dumb kid myself. I only had one interaction with law enforcement, but it easily could have gone differently, and in that moment I wasn’t thinking about my future at all. I was just living in the next five minutes. Teens and young adults aren’t small adults making adult calculations. They’re not weighing consequences, they’re chasing whatever feels good right now. One bad five minutes shouldn’t get to define the next fifty years.

The other thing I wanted to be part of was a different way to handle criminal defense. I saw that the standard levels of communication and preparation were not what I thought they should be for someone dealing with a criminal charge. We decided to change the standard and approach every case with communication, proactivity, and compassion in mind. I helped set up the operations side of the firm with those components as the foundation.

How I Work with Clients and the Team

I handle billing-related questions from the team and our clients. I want to make sure that any billing question is answered accurately and in a way that leaves no confusion. We are very open and honest about our billing system during the initial consultation, and we maintain that level of honesty throughout the process of working with our firm. If you have a billing question, we want to make sure it’s answered so that you fully understand where your money is going. We stand by our communicative core value, and we never charge a client for a billing-related question.

What I Do at the Firm

I am constantly working to improve the operations of the firm. Clients never see that work directly, but they experience the processes and systems I put in place.

Main responsibility areas:

  • Billing. Handles all things related to the firm’s billing.
  • Operations and process improvement. Constantly working out the best way to do things from both an efficiency and a customer-service standpoint.

How I Support the Team

Any system the firm has in place, I’ve had a hand in. The attorneys count on me to handle billing-related questions so that they can focus on the legal work they are passionate about.

Credentials & Recognition

Certifications and training:

  • Clio Certified Administrator
  • Asana Workflow Specialist.

Education:

  • Bachelor’s degree in Accounting (2013)
  • Master’s degree in Accounting (2015)

Outside of Work

I am an avid reader of anything other than nonfiction, I’ve never met a craft I didn’t enjoy, and I love board games and puzzles. Paul and I have been married since 2012, and we have three amazing kids, Aurora, Izzy, and Alistair, who make me proud to be their mom every day. As a family, we love game nights and going on adventures, both in real life and in tabletop role-playing form. We have two dogs, Vader and Cricket, and our newest addition is Whisper, the sweetest cat.

Common Questions People Ask About Me

Who is Anna Ghanouni?

Anna Ghanouni is the Firm Administrator at Ghanouni Teen & Young Adult Defense Firm in Woodstock, Georgia. She leads the operations side of the firm and built the billing and financial processes the team uses today.

Who handles billing questions at the firm?

Anna does. She is the day-to-day point of contact for any question about payments or billing, and the firm never charges clients for asking.

Is Anna related to Paul Ghanouni?

Yes. Anna and Paul are married. She has been part of building the firm since its early years and leads its operations today.

N/A Anna Ghanouni Anna Ghanouni

Ghanouni Teen & Young Adult Defense Firm

Built the firm’s billing and financial processes, and the day-to-day point of contact for any billing-related questions.

Quick Facts:

  • With the firm since 2012
  • Works from home in Woodstock
  • Leads the operations side of the firm

Anna Ghanouni is the Firm Administrator at Ghanouni Teen & Young Adult Defense Firm in Woodstock, Georgia, where she has led operations since 2012. She oversees billing, vendor management, and hiring across the firm and built the intake-to-billing workflow the team uses today.

Why I Do This Work

Paul opened his own firm in 2007, and we started dating the following year. By 2009 I was already helping out where I could, organizing his office and picking up whatever needed doing around my job as a legal assistant and my schooling. It wasn’t a plan. It was just what you do for someone you love, who you want to spend time with, and who works a lot.

My own path kept moving too. From an accounting degree, to a job at a tax firm, to a move into forensic accounting while I finished my Master’s. Somewhere in there, Paul made the call to stop practicing broadly and focus the firm entirely on teens and young adults facing criminal charges. That’s what pulled me all the way in. Not just because I had skills I wanted to use, but because I understood exactly who he was trying to help.

I was a pretty dumb kid myself. I only had one interaction with law enforcement, but it easily could have gone differently, and in that moment I wasn’t thinking about my future at all. I was just living in the next five minutes. Teens and young adults aren’t small adults making adult calculations. They’re not weighing consequences, they’re chasing whatever feels good right now. One bad five minutes shouldn’t get to define the next fifty years.

The other thing I wanted to be part of was a different way to handle criminal defense. I saw that the standard levels of communication and preparation were not what I thought they should be for someone dealing with a criminal charge. We decided to change the standard and approach every case with communication, proactivity, and compassion in mind. I helped set up the operations side of the firm with those components as the foundation.

How I Work with Clients and the Team

I handle billing-related questions from the team and our clients. I want to make sure that any billing question is answered accurately and in a way that leaves no confusion. We are very open and honest about our billing system during the initial consultation, and we maintain that level of honesty throughout the process of working with our firm. If you have a billing question, we want to make sure it’s answered so that you fully understand where your money is going. We stand by our communicative core value, and we never charge a client for a billing-related question.

What I Do at the Firm

I am constantly working to improve the operations of the firm. Clients never see that work directly, but they experience the processes and systems I put in place.

Main responsibility areas:

  • Billing. Handles all things related to the firm’s billing.
  • Operations and process improvement. Constantly working out the best way to do things from both an efficiency and a customer-service standpoint.

How I Support the Team

Any system the firm has in place, I’ve had a hand in. The attorneys count on me to handle billing-related questions so that they can focus on the legal work they are passionate about.

Credentials & Recognition

Certifications and training:

  • Clio Certified Administrator
  • Asana Workflow Specialist.

Education:

  • Bachelor’s degree in Accounting (2013)
  • Master’s degree in Accounting (2015)

Outside of Work

I am an avid reader of anything other than nonfiction, I’ve never met a craft I didn’t enjoy, and I love board games and puzzles. Paul and I have been married since 2012, and we have three amazing kids, Aurora, Izzy, and Alistair, who make me proud to be their mom every day. As a family, we love game nights and going on adventures, both in real life and in tabletop role-playing form. We have two dogs, Vader and Cricket, and our newest addition is Whisper, the sweetest cat.

Common Questions People Ask About Me

Who is Anna Ghanouni?

Anna Ghanouni is the Firm Administrator at Ghanouni Teen & Young Adult Defense Firm in Woodstock, Georgia. She leads the operations side of the firm and built the billing and financial processes the team uses today.

Who handles billing questions at the firm?

Anna does. She is the day-to-day point of contact for any question about payments or billing, and the firm never charges clients for asking.

Is Anna related to Paul Ghanouni?

Yes. Anna and Paul are married. She has been part of building the firm since its early years and leads its operations today.

Areas Served

Appling Atkinson Bacon Baker Baldwin Banks Barrow Bartow Ben Hill Berrien Bibb Bleckley Brantley Brooks Bryan Bulloch Burke Butts Calhoun Camden Candler Carroll Catoosa Charlton Chatham Chattahoochee Chattooga Cherokee Clarke Clay Clayton Clinch Cobb Coffee Colquitt Columbia Cook Coweta Crawford Crisp Dade Dawson Decatur DeKalb Dodge Dooly Dougherty Douglas Early Echols Effingham Elbert Emanuel Evans Fannin Fayette Floyd Forsyth Franklin Fulton Gilmer Glascock Glynn Gordon Grady Greene Gwinnett Habersham Hall Hancock Haralson Harris Hart Heard Henry Houston Irwin Jackson Jasper Jeff Davis Jefferson Jenkins Johnson Jones Lamar Lanier Laurens Lee Liberty Lincoln Long Lowndes Lumpkin Macon Madison Marion McDuffie McIntosh Meriwether Miller Mitchell Monroe Montgomery Morgan Murray Muscogee Newton Oconee Oglethorpe Paulding Peach Pickens Pierce Pike Polk Pulaski Putnam Quitman Rabun Randolph Richmond Rockdale Schley Screven Seminole Spalding Stephens Stewart Sumter Talbot Taliaferro Tattnall Taylor Telfair Terrell Thomas Tift Toombs Towns Treutlen Troup Turner Twiggs Union Upson Walker Walton Ware Warren Washington Wayne Webster Wheeler White Whitfield Wilcox Wilkes Wilkinson Worth

Ghanouni Teen & Young Adult Defense Firm 691 John Wesley Dobbs Ave NE unit 225, Atlanta, GA 30312

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Ghanouni Teen & Young Adult Defense Firm 2765 S Main St Suite C-2, Kennesaw, GA 30144

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Ghanouni Teen & Young Adult Defense Firm 3227 S. Cherokee Lane, Suite 1360, Woodstock, GA 30188

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